Frequently Asked Questions

What is an electric bicycle?

An electric bicycle looks and feels just like a normal bicycle. If you know how to ride a normal bicycle, you will have no problem riding an electric one. The only difference is that an electric bicycle is powered by a battery that helps you pedal, thereby allowing you to climb a steep hill without barely having to exert any power. In short, an effortless and utterly pleasant experience!

Who can use an electric bike?

Anyone who knows how to ride a bicycle. Your guide will explain you how to use gear box. A short test of 10 meters and 4 rounds of pedals is enough to understand that it is very easy and intuitive.

Does the bike rides are safe?

Security is a very important point for us. Our groups never exceed 12 people. Although Greek law does not require it, we recommend wearing a helmet provided by us. Your guide will brief you all before leaving about the safety for a perfect stroll!

However, you must know that some parts of the ride are on the road open to traffic, and you will scrupulously follow the instructions of your guide for optimal safety.

Which languages do you speak on your tours?

Although our main language in our tours is English, upon request for 4 people or more we can arrange tours with a guide speaking, French, German, Dutch, Spanish, Chinese or Russian.

How many people are on one of your tours?

All our tours (except private events on request) are maximum 12 people to ensure safety and higher quality time with the guide

Do you comment your tours?

Yes we do, your guide will tell you interesting historic anecdotes  on the various stop points.

And if it rains?

Although it does not often rain in Athens if it does rain we will provide you with a poncho. In heavy rain however we feel it is best not to do the tour.

It goes without saying that if we cancel a tour due to weather conditions you will be refunded for any pre-paid amount.

Are children allowed?

Children from the age of 13 (minimum height 1.50 m) are allowed to ride their own bike, if accompanied by an adult.

What is your cancellation policy?

We understand that unexpected things can change your plans. So we are willing to give a full refund if you cancel more than 48hrs in advance. If you just need to change the date or time of your reservation there is no penalty, please just contact us as soon as possible and we will get that done for you at no charge.  ( Please know that our availability on your new date or time will be the deciding factor as to whether or not we can change your reservation).

Can I use your E-Bike without being on the tour?

We have set tours each day. For rental only we will need to know in advance in order to arrange for a bike to be available. Prices depend on length of rental and are available upon request. ID presentation and credit card are necessary.

When do we have to pay? Do you accept credit card?

We accept VISA, Mastercard, Amex and paypal on our website, full payment must be done at the order,  please contact  us if you do not have any of these cards so we can make other arrangements.

Do I need to collect my bike before the tour?

No, you do not need to collect your bike before the tour. Our offices are right in the center close to Thissio ​station. Our guide will brief you let you make a test drive and of we go!

What does the price include?

Price includes: An elegant and easy to ride Electric Bike, a safety helmet  a bottle of water and about 3 hours of fun.

Where is the meeting point?

Meeting point is right at our office at Thissio station 53 Apostolou Pavlou, Athens.

If you wish  we can also arrange a pick up from your hotel or any other place you will be stationed at an extra cost.

Is the meeting point far from the port of Piraeus?

If your cruise arrives at Piraeus at 8:30am, you will have plenty of time to arrive at 9:30am at our offices.

If you cruise arrives at 10am, you have the possibility to take a private tour with us according to your timeplan.